Fairmont Mayakoba - Playa del Carmen

Carret. Federal Cancun-Playa Del Carmen Km.298, Playa del Carmen, Mexico, 77710show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

Fairmont Mayakoba is a fine accommodation in Playa del Carmen.

Fairmont Mayakoba is settled 9 km away from Quinta Avenida. Galeria de Arte 5ta Avenida is about 20 minutes' drive from the establishment.

Set next to restaurants, golf courses and bars, this hotel also offers a night club, a sunbathing terrace and an indoor swimming pool on site.

A bus stop is located on the doorstep.

Rooms

The rooms in Fairmont Mayakoba Riviera Maya All Inclusive are fitted with pay television, flat-screen television, cable channels, a writing desk and a trouser press. They provide bathrooms with a hairdryer, a spa bathtub and free toiletries.

Eat & Drink

A range of international dishes is offered at the non-smoking restaurant. Guests can savor refreshments, coffee and wines in the snack bar.

Services

There are boats, bicycles and limousines for rent on site.

Relax

Guests will take advantage of canoeing and cycling available for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   401.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Boating
  • Hiking
  • Cycling
  • Tennis court
  • Volleyball
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Lake view
  • Ocean view
  • Pool view
  • Water view
  • Lagoon view
  • Resort view

Room features

  • Individual air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Coba Mayan VillageCoba Mayan Village2400 ftPlaya del carmen, Playa del Carmen
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Co.Cos Culinary School & CateringCo.Cos Culinary School & Catering1.1 miAldea Thai, calle Cozumel, local 23, Playa del Carmen
Tres Rios Ecopark Tres Rios Ecopark 1.8 miCarretera Cancun - Playa del Carmen Km. 40
El CaracolEl Caracol2.4 miSoutheastern point 2.5 miles off Costera Sur
La Sirena\'s Fine Mexican HandcraftsLa Sirena\'s Fine Mexican Handcrafts3.0 miCalle 110 between 5a y 10a Ave
Temazcal NaturaTemazcal Natura4.0 miMonte de los Cibeles, Playa del Carmen
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Getting around
Airports
Playa Del Carmen (PCM)5.7 mi
Cancun International (CUN)26.1 mi
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Reviews
8.4
SuperbBased on  143  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
  • 9.2
    Superb

    Comfort, location and water activities.

    They don't control the temperature of wine bottles. It takes more than 10 minutes to get you to another place.

  • 9.6
    Exclusive

    Attitude of Farmoint, all employees are very attentive. The wonderful hotel and the very good amenities. Special gratitude to a waiter Luis Saldoval

    The price of taxis. For the price I paid they should organize transportation from the hotel that would bring the guests to the most visited points.

  • 8.8
    Superb

    The concept is particular, it makes you feel in touch with nature.

    There are flies in the room, but it's natural when you are surrounded by vegetation

  • 9.6
    Exclusive

    The place is really wonderful, the views are incredible from the rooms and the pools. The staff is always very kind and willing to support you. Really an option to have a great time!

  • 10.0
    Exclusive

    Wonderful place and facilities. You can travel around the resort in golf carts or by bicycle.

    For the price you pay per room there was not a drink or some food in the room or in the minibar When you book with booking does not warn you of extra expenses you find when you arrive at the hotel

  • 10.0
    Exclusive

    Very comfortable bed, very spacious room and excellent breakfast meal, plus the friendliness of all staff

    Everything is excellent

  • 9.2
    Superb

    There are no activities for children over 12 years old or for young people. The aquatic activities are rather bad. Food prices are excessive.

    No activities for persons over 12 years of age

  • 10.0
    Exclusive

    I liked the most free activities like padel board, cayak and catamaran ride. Don't miss the boat ride along the Mayakobá canals.

  • 10.0
    Exclusive

    Premium experience. Recommended 100%.

    Food is too expensive.

  • 9.6
    Exclusive

    The union between hotel and nature, very well planned. Tidy, clean, very attentive staff. Excellent service.

    There are not many options to leave the Mayacoba complex

  • 10.0
    Exclusive

    The professionalism of your staff

    Some recipes of the restaurants, could be better, they are not bad but for this level of the hotel you expect more.

  • 9.2
    Superb

    Most relaxing experience ever, beautiful hotel, incredible staff.

    You end up paying much more than expected, there are hidden charges everywhere. The sea was not accessible because of an invasion of algaes, but this is not hotel´s fault of course. Food was not up to the expectations.

  • 8.8
    Superb

    rooms, and staff

    Very expensive restaurants, food, breakfast buffet, the beach is not very impressive, not a lot of teens activities in the water.

  • 7.0
    Very good

    They were overbooked when we arrived there, which is very disappointing when you are looking for a five diamonds service's quality. Because of that, our first night was in a inferior room than we have choose. So, I really recommend you checking if everything is ok with your reservation some days before you arrival. We went to there to celebrate my birthday and this situation was really embarassing.

  • 9.6
    Exclusive

    Almost everything - the service was impeccable as were the grounds! I absolutely loved our stay here and were treated like royalty.

    As to be expected the prices were high and I would make sure I do the all inclusive if I visited again. It is to be expected from an amazing five star resort though. You pay for everything...$20 for WiFi is a little steep and getting a cab from the hotel is more expensive than just hailing one because you need to use 'their cabs' but all in all an amazing holiday and definitely worth it! I can't wait to go back.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)5.7 mi
Cancun International (CUN)26.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room