Fairmont Mayakoba - Playa del Carmen

Carretera Federal Cancun - Playa Del Carmen Km 298, Playa del Carmen, Mexico, 77710show map
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2Guests1room
Highlights
8
SuperbBased on  138 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

Fairmont Mayakoba is a fine accommodation in Playa del Carmen.

Fairmont Mayakoba is settled 9 km away from Quinta Avenida. Galeria de Arte 5ta Avenida is about 20 minutes' drive from the establishment.

Set next to restaurants, golf courses and bars, this hotel also offers a night club, a sunbathing terrace and an indoor swimming pool on site.

A bus stop is located on the doorstep.

Rooms

The rooms in Fairmont Mayakoba Riviera Maya All Inclusive are fitted with pay television, flat-screen television, cable channels, a writing desk and a trouser press. They provide bathrooms with a hairdryer, a spa bathtub and free toiletries.

Eat & Drink

A range of international dishes is offered at the non-smoking restaurant. Guests can savor refreshments, coffee and wines in the snack bar.

Services

There are boats, bicycles and limousines for rent on site.

Relax

Guests will take advantage of canoeing and cycling available for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   401.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Boating
  • Hiking
  • Cycling
  • Tennis court
  • Volleyball
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Casino
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Lake view
  • Ocean view
  • Pool view
  • Water view
  • Lagoon view
  • Resort view

Room features

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Coba Mayan VillageCoba Mayan Village2400 ftPlaya del carmen, Playa del Carmen
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Co.Cos Culinary School & CateringCo.Cos Culinary School & Catering1.1 miAldea Thai, calle Cozumel, local 23, Playa del Carmen
Tres Rios Ecopark Tres Rios Ecopark 1.8 miCarretera Cancun - Playa del Carmen Km. 40
El CaracolEl Caracol2.4 miSoutheastern point 2.5 miles off Costera Sur
La Sirena\'s Fine Mexican HandcraftsLa Sirena\'s Fine Mexican Handcrafts3.0 miCalle 110 between 5a y 10a Ave
Temazcal NaturaTemazcal Natura4.0 miMonte de los Cibeles, Playa del Carmen
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Getting around
Airports
Playa Del Carmen (PCM)5.7 mi
Cancun International (CUN)26.1 mi
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Reviews
8.4
SuperbBased on  138  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
  • 9.2
    Superb

    Most relaxing experience ever, beautiful hotel, incredible staff.

    You end up paying much more than expected, there are hidden charges everywhere. The sea was not accessible because of an invasion of algaes, but this is not hotel´s fault of course. Food was not up to the expectations.

  • 8.8
    Superb

    rooms, and staff

    Very expensive restaurants, food, breakfast buffet, the beach is not very impressive, not a lot of teens activities in the water.

  • 7.0
    Very good

    They were overbooked when we arrived there, which is very disappointing when you are looking for a five diamonds service's quality. Because of that, our first night was in a inferior room than we have choose. So, I really recommend you checking if everything is ok with your reservation some days before you arrival. We went to there to celebrate my birthday and this situation was really embarassing.

  • 9.6
    Exclusive

    Almost everything - the service was impeccable as were the grounds! I absolutely loved our stay here and were treated like royalty.

    As to be expected the prices were high and I would make sure I do the all inclusive if I visited again. It is to be expected from an amazing five star resort though. You pay for everything...$20 for WiFi is a little steep and getting a cab from the hotel is more expensive than just hailing one because you need to use 'their cabs' but all in all an amazing holiday and definitely worth it! I can't wait to go back.

  • 8.2
    Fabulous

    The staff

    No many options for dinning

  • 9.6
    Exclusive

    Very friendly and professional staff. Extremely well kept premises inside and out . Amazing restaurants ! For all of you foodies out there absolutely fantastic food !!!

  • 8.8
    Superb

    The staff was super friendly, the grounds were beautiful, the food was amazing, and the drinks were top notch

    I felt nickle and dimed, despite having an all inclusive package. for instance (and this was not included in our package of course, but still...) - a couples massage has an added cost if you want to do it in the same room! Crazy! And it was really hard to get a straight answer on the tipping, as we were told it was included in the all inclusive deal by some staff members and others told us it really wasn't. so we were always unsure if were tipping appropriately.

  • 10.0
    Exclusive

    Exceptional service!!!! Grounds so beautiful!

  • 9.6
    Exclusive

    Buffet was wonderful. All the food was excellent. Friendly staff. Easy to get around tre resort

    The kids game/arcade room didn't have as many activities as expected and was unsupervised.

  • 10.0
    Exclusive

    The staff were so kind and helpful and always smiling! It was a pleasure to be there. The food service was excellent and they were more than happy to accommodate any special requests. All the restaurants had delicious options.

  • 8.8
    Superb

    The bikes, and the water rides. I always loved taking boat rides and being able to take long walks.

    Facilities are nice but age is showing. I have visited six times and I can see facilities are getting old. All the bikes are quite high unless you get a child's. Causal bikes with no speeds should be added, like the ones you had before.

  • 5.8
    Guest rating

    The beach was nice but full of seaweed.

    The quality of service. Staff not very professional & not very welcoming for the price of the hotel should get better service & more smiles!

  • 9.0
    Superb

    Staff were exceptionally conscientious, warm and kind. Food was excellent at all 4 restaurants, especially El Peurto.

  • 9.2
    Superb

    Hotel property is outstanding and very beautiful.

    Although the food is good, it is very overpriced.

  • 4.6
    Guest rating

    Good beach

    bad food and very expense, very unhelpful & unwelcoming staff.

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Highlights
8
SuperbBased on  138 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)5.7 mi
Cancun International (CUN)26.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room